Terms and Conditions

1. General Provisions

These Terms and Conditions govern the rights and obligations between the seller and the buyer when purchasing goods through the online store available at:

https://www.ladivinamoda.com

The seller is:

Erimax s.r.o.
Ventúrska 18
811 01 Bratislava

Company ID: 46649280
VAT ID: SK2023527759

Contact:
Email: info@ladivinamoda.com
Phone: +421 948 978 663

(hereinafter referred to as the “Seller”)

The buyer is any natural or legal person who places an order through the online store (hereinafter referred to as the “Buyer”).

2. Order and Conclusion of the Contract

The Buyer places an order through the online store.

By submitting an order, the Buyer confirms that they have read and agree to these Terms and Conditions.

The purchase contract is concluded upon confirmation of the order by the Seller.

3. Prices and Payment Terms

All prices listed on the website are final and include VAT.

The Buyer may pay for the goods using the following methods:

  • bank transfer to the account: SK21 1100 0000 0029 2788 3143
  • online card payment via Stripe

4. Delivery Terms

The Seller delivers goods to the following countries:
Slovakia, Czech Republic, Hungary, Austria, Germany, Poland, United Kingdom

Shipping options:

  • Slovenská pošta
  • Packeta

Shipping costs:

  • Slovakia: €5
  • other countries: €10

The delivery method depends on the selected country and the availability of the service.

5. Withdrawal from the Contract

The Buyer has the right to withdraw from the contract without giving any reason within 14 days from receipt of the goods.

The returned goods must be:

  • unused
  • undamaged
  • with the original tag attached

Goods cannot be returned if they are damaged or have been used.

The Buyer bears the cost of returning the goods.

Return address:
Ventúrska 18
811 01 Bratislava

The Seller will refund the Buyer within 30 days from receiving the returned goods.

6. Complaints

The Buyer has the right to file a complaint if the goods have defects.

Complaints can be submitted:

The Seller will process the complaint within the legal time limit.

7. User Account

The Buyer may create a user account when placing an order.

Login is possible using:

  • email address or username
  • password

The Buyer is responsible for keeping their login details secure.

8. Personal Data Protection

Personal data protection is governed by a separate Privacy Policy.

9. Final Provisions

These Terms and Conditions become effective on the date of their publication on the website.

The Seller reserves the right to amend these Terms and Conditions.